Purchase Info

Prices are in Australian Dollars and include GST

Ordering Information
You may order Online, by Phone, Email, Fax or Post.

Phone: (07) 54427828

Email: paul@paulmccaul.com.au

Post: Shop 6, 77 Memorial Dr, Eumundi, QLD 4562

 

CUSTOM ORDERS

DISCLAIMER:

Leather is a natural product, so variations may occur in the finished article. This is because leather quality can vary within a skin and between skins.
Orders and custom made articles may be beyond the expectations of the customer. Alterations are classed as a repair so may not be exactly like the original. These are taken on in good faith and are not the responsibility of the maker.
Each item is individually handmade so every one is unique, unlike mass-produced articles which are uniformly consistent.
Faulty workmanship (lining, stitching, fittings) are covered by a ten year limited warranty.
Deposits are non-refundable and further work may incur an extra charge.

 

PAYMENT DETAILS: 

 

PHONE: 

Please call, with your Credit card ready, during our Trading Hours.
9 AM - 4.30 PM and we will be pleased to speak to you personally and
attend to your order and any queries you may have.

EMAIL: 

You can Email  your order and we will contact you to confirm
payment and dispatch details Via Paypal or Bank Deposit. Please include your PHONE NUMBER
and location/postal region.
Do not Email your credit card details. 

 

POST: 

As above, including payment by money order or include
your Credit Card details. We do not accept personal cheques. 

 

BACK ORDERS:

We try to keep all items listed in stock, but as some items are made to measure, cut and make times are sometimes unavoidable. Out of stock items will be forwarded as soon as stock is available, Approximately 2 weeks.

 

POSTAGE RATES:
If paying for order by Credit Card. Actual postage will be charged, plus
a small packing fee of $1.00 to $3.00 depending on packing required.

 

EXPRESS POST:

Next Day Delivery to Australia Post Designated Postcodes.
Note: We must receive your order NO LATER than 10.30am for same day
Express Post dispatch.

 

OVERSEAS ORDERS:

Delivery time is normally One to Two Weeks.
Minimum order value: Australian $25.00, plus shipping
Payment in AUD $ only, by Bank draft, International Money Order or by
Credit Card, Visa, Mastercard, Bankcard.
Please note we do not accept cheques.
Freight/Postage: We will quote for most economical method of shipping.
No back orders on overseas orders.

 

RETURNS

If you wish to return an item because you have changed your mind unfortunately we cannot fully refund the purchase.

We are able to offer an exchange for another item, but we are not responsible for return postage.

We are able to accept product returns for a refund if:

- The product is faulty or is not of acceptable quality

- The product is not fit for its intended purpose

- The product does not match the sample description 

We reserve the right not to offer an exchange voucher, refund or repair where the item fault is a result of misuse or neglect.